Patient Responsibilities

All patients are asked to be cooperative and act in a civil and courteous manner. We ask all patients;

  • Inform the practice if they have changed address or phone number
  • Only make appointments you know you can keep
  • Read the practice leaflet that provides details of all our services
  • Be patient if the surgery is running late
  • Don’t ask for another member of family to be seen at your appointment without making prior arrangements

We do not accept rudeness, threats or aggressive behaviour directed towards our staff or other health care professionals who work with us. We may ask that violent or abusive patients be removed from our list.