Data Protection

We respect your right to privacy and keep all your health information confidential and secure.

It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.

This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care.

You have the right to know what information we hold about you. If you would like to see your records, please call our Practice Manager.

Ethnic Minorities

If your first language is not English or if you know of someone who would prefer to use their first language in a consultation we are happy to accommodate by having a third party present during the consultation.

Chaperone Policy

In certain circumstances during an examination of an intimate nature the doctor may ask a chaperone to be present. This is to protect both the doctor and the patient. If a suitable chaperone is not available an alternative appointment will be offered. A patient may of course request a chaperone be present but this may mean that another appointment will be necessary.

Patient Responsibilities

All patients are asked to be cooperative and act in a civil and courteous manner. We ask all patients;

  • Inform the practice if they have changed address or phone number
  • Only make appointments you know you can keep
  • Read the practice leaflet that provides details of all our services
  • Be patient if the surgery is running late
  • Don’t ask for another member of family to be seen at your appointment without making prior arrangements

We do not accept rudeness, threats or aggressive behaviour directed towards our staff or other health care professionals who work with us. We may ask that violent or abusive patients be removed from our list.

Out of Hours Care 

We have an excellent Out of Hours Service based in Macclesfield.  If you are unwell when we are not open then please contact NHS 111 by dialling 111 on your telephone.  You will then be triaged by an NHS 111 representative and if required referred to the Out of Hours service for further care.

 

YEAR ENDED 31ST MARCH 2016 (2015/16)

Disclaimer:  NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below.  However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

ALL GP PRACTICES ARE REQUIRED TO DECLARE THE MEAN EARNINGS (EG. AVERAGE PAY) FOR GPs
WORKING TO DELIVER NHS SERVICES TO PATIENTS AT EACH PRACTICE.
 
THE AVERAGE PAY FOR GPs WORKING IN THE SURGERY IN THE LAST FINANCIAL YEAR WAS                                                       £47,977
BEFORE TAX AND NATIONAL INSURANCE.  THIS IS FOR THE FOLLOWING WHO WORKED IN THE
PRACTICE FOR MORE THAN 6 MONTHS:
 
FULL TIME GPs                                                                                                                                                                                                 2
 
PART TIME GPs                                                                                                                                                                                                -
 
SALARIED GPs                                                                                                                                                                                                 3
 
LOCUM GPs                                                                                                                                                                                                      -